How Do I Cancel My Subscription?

How to Cancel

1. Go to Settings → Organization → Subscription

2. Click Manage Subscription

3. You'll be redirected to the Stripe billing portal — click Cancel plan from there

What Happens After You Cancel

• Your current plan stays active until the end of your billing period — you won't lose access immediately.

• After the billing period ends, your account is downgraded to the Free plan.

• Your agents, workflows, and data are not deleted — they remain in your account, but will be subject to Free plan limits.

Good to Know

• Only an Organization Admin can cancel the subscription. If you don't see the Manage Subscription button, ask your org admin to do it.

Related Docs

• Organization Roles — who can manage billing and subscriptions

• Credits — how credits work across plans

Still Need Help?

If this didn't resolve your issue, reach out to support at support@gumloop.com.